Shipping policy

Shipping Policy
At Salonext, we ensure safe, reliable, and timely delivery of all products ordered through our platform.
1. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping & Delivery Time
Domestic deliveries (India) typically take 3–7 business days, depending on the delivery location.
Delivery timelines may vary due to courier partner operations, weather conditions, or unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout before payment.
Any promotional or free-shipping offers will be clearly mentioned on the product or checkout page.
4. Delivery Partners
Salonext works with trusted third-party logistics partners to ensure secure delivery.
Once dispatched, tracking details will be shared with the customer via email or SMS.
5. Address Accuracy
Customers are responsible for providing complete and accurate shipping details.
Salonext is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
6. Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery fails due to customer unavailability, the order may be returned to the origin, and re-shipping charges may apply.
7. Damaged or Missing Packages
If an order arrives damaged or with missing items, customers must notify Salonext within 24 hours of delivery.
Supporting images or videos may be required for verification.
8. International Shipping
International shipping availability, charges, and timelines will be displayed at checkout where applicable.
Customers are responsible for any customs duties, taxes, or import charges imposed by the destination country.
9. Order Status & Tracking
Customers can track their order using the tracking link provided after dispatch.
Order status updates may take up to 24 hours to reflect after dispatch.
10. Contact & Support
For shipping-related queries, customers can contact Salonext through the official support channels provided on the website.